1. Introduction
Boda Building Group (“we”, “us”, “our”) values your privacy and is committed to protecting personal information collected through our website https://www.bodabuildinggroup.com.au/ (the “Website”) and in the course of responding to enquiries, preparing quotations, and delivering our building and construction services.
We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) as a matter of good practice. Some small businesses fall outside the direct application of the Privacy Act based on annual turnover; regardless of whether that applies to us at any given time, we apply the standards in this Policy to all personal information we collect.
2. About Boda Building Group
Boda Building Group is a Perth, WA-based residential and commercial building company (ABN 14 654 365 214, Builder’s Registration Number BC106118). This Policy applies to personal information we collect through the Website, through quote and contact enquiries, and in the course of delivering our services.
3. What Information We Collect
Personal information
- Name
- Phone number
- Email address
- Property address
- Project details, which may include information about your intended build, renovation, or Specialist Disability Accommodation (SDA) requirements
Technical information
- IP address
- Browser type
- Device type
- Operating system
- Referral source
- Cookies and similar tracking data
Sensitive information
Where you provide information about a disability or specific accessibility requirements – for example, as part of an enquiry relating to Specialist Disability Accommodation (SDA) – this is “sensitive information” under the Privacy Act 1988 (Cth). We will only collect sensitive information with your consent (which may be implied by you providing it to us for a stated purpose), and will only use it for the purpose for which it was provided, such as preparing a suitable design or quotation.
4. How We Collect Information
- Contact forms on the Website
- Quote requests (including “Get a Quote” and “Let’s Talk” forms)
- Phone calls
- Emails
- Website visits, via cookies and analytics tools
- Newsletter sign-ups (where applicable)
- Social media enquiries
5. Why We Collect Your Information
- Responding to your enquiries
- Preparing quotations and estimates
- Booking consultations and site visits
- Delivering construction, renovation and maintenance services, and administering related contracts
- Improving our customer experience and Website
- Website analytics and performance monitoring
- Marketing communications, where you have consented
- Complying with our legal and regulatory obligations
6. Cookies & Tracking Technologies
Our Website uses cookies and similar tracking technologies, including:
- Google Analytics
- Google Search Console
- Microsoft Clarity
- Google Tag Manager
- Google Ads (where applicable)
- Meta Pixel (where applicable)
These tools help us understand how visitors use our Website, improve our content, and measure the performance of our marketing. You can manage or disable cookies through your browser settings, opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on, manage Google ad personalisation at adssettings.google.com, and manage Meta ad preferences through your Facebook or Instagram account settings.
7. Overseas Disclosure
Some of the technology providers we use, including Google and Meta, store and process data on servers located outside Australia, including in the United States. By using our Website and interacting with these tools, your information may be transferred to, and stored in, these countries. These providers maintain their own privacy and security practices; we encourage you to review the privacy policies of Google and Meta for further information.
8. How We Protect Your Information
- Storing information on secure servers
- Restricting staff access to personal information on a need-to-know basis
- Applying reasonable technical and organisational security measures to prevent misuse, loss, or unauthorised access
- Reviewing our data handling practices on an ongoing basis
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes it was collected, or as required by law, including under Australian taxation and building industry record-keeping obligations. Where personal information is no longer required, we take reasonable steps to destroy or de-identify it.
10. Sharing Your Information
We do not sell your personal information. We may share it with:
- trusted service providers, subcontractors, trades and suppliers who assist us in delivering our services
- professional advisors, such as accountants or lawyers, where necessary
- government or regulatory bodies, where required by law (for example, in connection with building approvals)
- any other party, where required or authorised by law
Any third party that handles personal information on our behalf is required to protect it consistently with this Policy.
11. Direct Marketing
We will only send you direct marketing communications, such as newsletters or promotions, where you have consented (for example, by subscribing on our Website). You can opt out at any time by clicking “unsubscribe” in any marketing email, or by contacting us using the details below.
12. Third-Party Websites
Our Website may contain links to third-party websites. Those websites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any third-party website you visit.
13. Your Privacy Rights
You may:
- request access to the personal information we hold about you;
- request correction of any information that is inaccurate, out of date, or incomplete;
- request deletion of your information, where reasonably practicable and not otherwise required to be retained by law; and
- ask us questions about how your personal information has been handled.
To exercise these rights, contact us using the details in Section 16. We will respond to your request within a reasonable time, generally within 30 days.
14. Complaints
If you believe we have mishandled your personal information, please contact us first using the details below so we can investigate and respond. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: oaic.gov.au
- Phone: 1300 363 992
15. Changes to This Privacy Policy
We may update this Policy from time to time to reflect changes in our practices or the law. The most current version will always be published on this page, with the “Last updated” date shown above.
16. Contact Us
- Boda Building Group
- Phone: 0483 939 599
- Email: info@bodabuildinggroup.com.au
- Website: https://www.bodabuildinggroup.com.au/
- Address: 200-228 Railway Parade, East Cannington WA 6107
